Astec, Inc. Careers - Chattanooga

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Astec, Inc.

Parts Technician

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Posted On: Monday, 5th October 2020
Department: Parts
Shift: 1st Shift
Location: 4101 Jerome Ave.
Chattanooga, Tennessee 37407
Job Type:
Full Time
Education: High School

Job Description:

  • Prepare and enter parts quotes and orders into Astec system.
  • Answer customer calls and help determine customer requirements.
  • Identify correct part for customer when required working from Engineering drawings or other resources.
  • Pull drawings for fabricated parts and mark drawings for shop; work with shop to expedite the order through the shop.
  • Set up “hot shot” or other means of delivery to customer when required.
  • Work with customer to resolve problems, i.e., wrong part credits and warranties.
  • Travel a week at a time, approximately two to three times a year to call on customers.
  • May be required to deliver parts to airport, federal express office, etc.
  • Work with Engineering, Service, and Controls to determine customer requirements up to and including scheduling Astec personnel to go to job site.
  • Attend customer service school lunches, dinners, and other functions as necessary.
  • Work with Purchasing Department to determine cost and then develop selling price per guidelines.

Preferred Skills:

  • Minimum high school diploma or equivalent required, two years post high school preferred.
  • Prefer skill to speak and write at least one foreign language.
  • Prefer some knowledge of asphalt equipment.
  • Basic computer skills to include MS Word, Excel, and Windows required.
  • Good communication skills, ability to handle and resolve customer complaints required.
  • Ability to travel as required.
  • Ability to handle multiple tasks at the same time under pressure required.
  • Prefer three to five years of experience in sales and an understanding of customer relations.
  • Some experience in mechanical or machinery related industry required.
  • Prefer ability to read mechanical drawings.
  • Must be able to meet regular attendance requirements.

Company Profile

Astec, Inc., a member of the Astec Industries, Inc. family of companies, is the world leader in both hot and warm mix asphalt equipment technology, support, and training. Astec, Inc. is the only manufacturer in the world to offer a complete line of portable, relocatable, and stationary asphalt plant equipment as well as soil remediation equipment and wood pellet plants. Astec, Inc. produces equipment under the Astec and Dillman brands.

Our core values are:

  • Continuous devotion to meeting the needs of our customers.
  • Honesty and integrity in all aspects of business.
  • Respect for all individuals.
  • Preserving entrepreneurial spirit and innovation.
  • Safety, quality and productivity as means to ensure success.

Our company's core purpose is to improve the quality of life for people all over the world by building equipment to improve the world’s infrastructure.

We invite you to learn more about Astec, Inc. and what we have to offer to prospective associates.

Astec, Inc. is a Drug Free Workplace, Affirmative Action and Equal Opportunity Employer

Company Benefits

Astec, Inc. offers a comprehensive and competitive benefits package as part of its commitment to associates. Benefit highlights include:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • 401(k) Plan (including company match)
  • Opportunities for advancement through job posting
  • Paid Days Off
  • Paid Holidays
  • Educational Assistance
  • Payroll Direct Deposit Option
  • TN Valley Credit Union Membership Option
  • Active company safety program
  • Friendly work environment

Please Note: Resumes and applications are not accepted online unless an open position is listed.