PM96 Final Memo
October 12, 2015
Dear Valued Customer:
Astec Inc. is announcing a final notice on the "PM96 Control System". This letter is written notification to inform you this product will become obsolete and archived along with termination of support for PM96 customers worldwide on December 31, 2015.
In our effort to meet the demands of our customers and maintain industry leading standards, Astec embarked on a new product in 2005 as a replacement for the PM96. At that time the PM96 became a mature product and was on its way to "End of Life" designation and support from Astec. As products age it becomes more and more difficult to obtain parts in order to fulfill the needs of customer’s orders. So January 1, 2006 was the last day the PM96 was produced as a new product. Astec has continued to support and repair the PM96 for the vast number of systems still in operation across the world and on January 14, 2009 a letter was sent to all customers owning a PM96 product asking them to look into the future and decide whether to upgrade to one of the currently available products (PMII or TCII). In that letter Astec stated that we would continue to support the PM96 until inventory and supplies were depleted. We anticipated this would last from 5 to 7 years from the current demand for support. It has now been 9 years and the PM96 must now be considered an archived product. The PM96 will become an archived product on December 31, 2015 and all support will stop at that time.
You have received this letter because you are a valued customer of Astec and own a PM96 system. Please consult with your local Astec Sales or Parts representative to upgrade your current PM96 system to one of the currently active and supported control systems products. Although the PMII is a direct replacement for the PM96 product, you or your company may decide to upgrade to one of the Total Control Systems TCII or the PMIII system.
|1983 – 1984||First PM96 displayed at ConExpo|
|1998||800 PWB 311 CPU units produced|
|2005||Replacement Product Developed (PMII)|
|01/01/2006||PM96 is mature product|
|2011 – 2013||Anticipated end of life based on components inventory|
|12/31/2015||Archival of PM96 product / End of all Support|
We appreciate your business and look forward to continuing to serve your business needs in the future.
Astec Controls Department